What you will learn
- trust issues impacting accountants and how to mitigate them
- how trust levels are continually influenced by the decisions and actions taken
- how to build client trust
- how to maintain trust in grey areas of a relationship
- rebuilding client trust after a breach
- practical techniques to build, maintain and restore trust and communication in the future of work.
About this course
This course is designed to equip accounting practitioners with critical business and strategic skills to build business and client trust.Learn how to establish trust and integrity, recognising the importance of developing and maintaining relationships founded on the “why” behind trust. Hear from accounting experts in topical podcast interviews, and explore the importance of trust through interactive scenarios to build your toolkit of essential resources.
Key information
- Course produced by Chartered Accountants Australia and New Zealand (CA ANZ).
- Compare your views on trust with that of other accountants.
