About this course
Building a solid foundation of trust with your clients and colleagues is arguably one of the most important skills for a finance professional.In this course, you will discover why trust is so important, how to build and maintain trust and what do when something goes wrong, and trust is broken.
By completing this course, you will understand:
- the importance of trust at an individual and organisational level
- the actions that build or undermine trust
- how to identify and respond to breakdowns in trust
- how to work with an untrustworthy person.
Key information
- This course is aimed at finance professionals who want to enhance their skills in building and maintaining trust with clients and in the workplace with leaders and peers.
- CPD certificate is available upon successful completion of the course.
- Course produced by Chartered Accountants Australia and New Zealand (CA ANZ).
